GENERAL

• Marcoola Balance Yoga will ensure that all efforts are invested in ensuring all classes be delivered on time. However, there may be times when a scheduled class will be cancelled and not delivered. All booked students will be notified.
• Teachers are subject to change without notice.
• Please arrive early to class to give you enough time to register and organise yourself. Late entry is not possible, doors close at the class start time as it is disrespectful and disruptive to other students to allow students to enter past the start time.
• Marcoola Balance Yoga does not offer refunds, transfers, suspensions or extensions on services or products for change of mind. All purchases are final.
• Our multi class passes have expiry dates – please take note at purchase.
• All personal belongings must be stored away and phones switched off – it’s so important to switch off and be present.
• Only bring your yoga mat, large towel and water bottle to class.
• Please do not attend class if unwell – we won’t either.
• We will always look after our students but are not liable for personal injury.
• If you have any enquiries regarding booking classes, please email on info@marcoolabalanceyoga.com.au or contact Nathalie on 0421153350.
• We highly recommend you book online to avoid disappointment, we are a boutique studio with limited numbers.
• By booking into a class you automatically agree to the above terms and conditions.

CLASS BOOKING CANCELLATION POLICY

•  If you have booked to attend a class and wish to cancel your attendance, you must process the cancellation through our online booking system, Mindbody.
• Cancellations must be done no less than 2 hours prior to the commencement time of the class.
• Late cancellations or No-Shows to classes will incur a fee of $10.
• If you cancel less than 2 hours prior without notice, the class fees or pass will also be forfeited.
• For 6am classes, please cancel your booking the previous evening before 8pm if you are unable to attend.
• If there is a class you would like to attend, please ensure you get on the waitlist and you will be notified via email from Mindbody when and if a spot has become available. Please check your email up to 2 hours prior to class commencing.

We fully understand that life is busy and there may be emergencies in some cases, so please let us know as early as possible for any class cancellations and we request your cooperation in this regard, and efforts of being fair and consistent to all.

Many Thanks.